Club 99's Privacy Policy — Your Information Is Safe With Us

Welcome to the club 99 platform. This Privacy Policy applies to club 99 and all of its associated services. We believe you should have full control over your personal information, and this policy reflects our commitment to complete transparency.

By using the club 99 platform or accessing our services, you are considered to have accepted the terms of this Privacy Policy. If you have any concerns, please reach out to our support team.

This Privacy Policy has been developed in line with international data protection standards. We review and update it regularly to ensure your information remains protected at all times.

When you register and use services at club 99, we collect various types of information. This data is used solely to provide you with a better experience.

We only collect information that is necessary to provide our services. No excess or unnecessary data is ever collected.

Club 99 collects your information through several methods. Each method is fully transparent and based on your consent.

• Directly Collected: Information you provide directly when filling out registration forms, completing identity verification, or contacting our support team.
• Automatic Collection: When you use our website or app, certain information is automatically collected through cookies and tracking technologies.
• Payment Providers: Transaction data from bKash, Nagad, and Rocket is received as part of deposit and withdrawal processing.
• Identity Verification Services: Third-party verification services may be used to ensure security during the KYC process.
• Public Sources: Publicly available information may be used for fraud prevention and legal compliance purposes.

Club 99 uses your information for specific, limited purposes only. We never use your data for anything beyond those purposes without your consent.

• Account Management: To create, manage, and secure your club 99 account.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To verify the identity of each user in accordance with KYC regulations.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: For analytics and research purposes to improve your experience.
• Marketing Communications: With your consent, to inform you about offers, bonuses, and promotions.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To monitor your gaming habits and provide support when needed.

Club 99 uses industry-leading technology to keep your data secure. Our server infrastructure undergoes regular security audits.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Your information is stored exclusively on secure, encrypted servers.
• Two-Factor Verification: Two-Factor Authentication (2FA) is available to secure your account.
• Restricted Access: Only authorised personnel have access to your information.
• Regular Audits: Third-party security experts regularly audit our systems.
• Data Backup: All data is backed up regularly with encryption.

Your data is retained for as long as your account remains active and as required to meet legal obligations. Even after account closure, certain information may need to be retained for a specified period for legal reasons.

Club 99 does not sell your personal information. However, in limited circumstances, certain data may need to be shared with trusted partners.

• Payment Providers: The necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Information may be shared with authorized verification agencies as part of the KYC process.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Technology Service Providers: Technology partners used to operate the platform are bound by strict confidentiality agreements.

All third parties are required to comply with club 99's privacy standards. They may only use your information for the specified purpose and are not permitted to use it for their own benefit.

The club 99 website uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can disable non-essential cookies at any time through your browser settings. However, turning off certain cookies may affect the functionality of some features on the website.

You have a number of important rights regarding your data at club 99. We fully respect and uphold each of these rights.

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that processing of your data be restricted.
• Data Portability: The right to receive a copy of your data in a readable, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.
• Withdrawal of Consent: You can withdraw your consent to marketing communications at any time.

Club 99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at the time of registration.

If a parent or minor becomes aware that their information has been collected inadvertently, please contact us immediately. We will promptly delete that data and close the associated account.

Club 99 may update this privacy policy as needed. For any significant changes, we will notify you in advance via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch. Our dedicated Privacy Team is always ready to address your queries.